When is the Technology Resource Center's Help Desk open?
The Computer Help Desk is the face of the Information Technology Department and the central location for handling computer and telecommunication problems for Hartwick College.
The Computer Support Help Desk staff can provide immediate phone support for many hardware and software issues for college owned computers - and escalate issues as necessary.
Students can also bring in their personal computers for the helpdesk to assist with wifi connections or software issues. The HelpDesk does not provide hardware repairs.
Help Desk Hours
The Computer Support HelpDesk operating hours are as follows:
Fall and Spring Hours
Monday-Friday: 9:00 a.m. - 5:00 p.m.
Saturday and Sunday: Closed
Summer Hours
Monday-Friday: 8:00 a.m. - 4:00 p.m.
Saturday and Sunday: Closed
Contact
Phone: 607.431.4357 (ext. 4357 from a campus phone)
Email: technology@hartwick.edu