Make sure the wireless receiver for the device is plugged into the computer. Most wireless devices have a reset button. Locate the reset button and press it. Restart the computer. Make sure there are fresh batteries in the device.

In windows: Check sound settings on a WIndows PC Select and hold (or right-click) the Speakers icon on the taskbar,   and then select Open Volume mixer. ... You'll see a set of volume controls for your devices. ... Check your device properties to make sure that your devices have not been disabled by mistake. On a Macbook: Change the sound output settings on Mac On your Mac, choose Apple menu  > System Settings, then click Sound  in the sidebar. (You may need to scroll down.) Click Output on the right, then select the device you want to use in the list of sound output devices. All sound output devices available to your Mac are listed, including the computer’s internal speakers, devices plugged into your computer’s sound port (), USB speakers, and AirPlay devices. For any device plugged into the computer’s sound port, choose Headphones. Do any of the following to adjust your sound output settings: Adjust the volume: Drag the Output volume slider. If you have Sound in the menu bar, you can turn the volume up or down from anywhere. To set a volume for alert sounds, drag the Alert volume slider in Sound Effects. The alert volume is relative to your computer’s volume, so if you lower the computer’s volume, alert sounds also play more quietly. Stop sound output: Select the Mute checkbox. Adjust the balance: Drag the Balance slider.

Hartwick courses are in D2L, our online learning platform.  The courses open one week prior to the official start of the term. This gives you time to explore the tools that will be used.  You can access online courses 24/7.  D2L online courses run the same dates as traditional courses. The web address for D2L at Hartwick is:  https://d2l.hartwick.edu/ You log into D2L with your Hartwick username and password.

Hover your mouse over the message in your inbox.  Four icons appear on the right.  Click the closed envelope to mark the email as unread.

In Gmail, you can setup your Vacation Responder.. Open Gmail. In the top right, click Settings.It is a gear icon. Click on See all settings Scroll down to Vacation Responder Turn it on and put int the start day and last day.   Add a message that will be send saying you are out of the office. Now scroll to the very bottom and click "Save Changes"

Yes, wireless access is available all over campus.  Pine Lake is limited, but the main campus is well connected.

Go to the Hartwick Website https://www.hartwick.edu/ Click on Faculty and Staff in the upper right hand corner Click on the ‘Faculty and Staff Directory’ link located as you scroll down. Search for your professor/instructor. You will find your professor's email and office location. 

 Hartwick does not  provide virus protection to students.   We recommend that you purchase virus protection to protect your college data. Here are links to free antivirus programs that Windows users can download and install: AVG: http://free.avg.com Avira: http://www.free-av.com/ Avast: http://www.avast.com/free-antivirus-download Mac: You can go to the Apple menu and click on "Software Update" to obtain the newest patches and updates. Here are links to free antivirus programs that Mac users can download and install: ClamXav: http://www.clamxav.com/

Connecting to the Hartwick College appserver to run SPSS  For computers running Windows In the search box, type  mstsc The Remote Desktop App will come up.  Click on it to load the app. For the computer name, type    appserver.hartwick.edu Click Connect You will need to put in your password If prompted about Access Control, click OK The appserver window will open You will see the icons for IBM SPSS on the desktop.

Using the Hartwick College AppServer from a Macintosh Computer 1. Open the App Store and search for Microsoft Remote Desktop. You need to have an Apple ID with a valid credit card to download this free app. 2. From a Finder window, click Go, Applications. 3. Double click to run Microsoft Remote Desktop. 4. Click “New” on the top toolbar in the new window. 5. Fill in the following information in the new window. a. Connection name – Hartwick Appserver b. PC name – appserver.hartwick.edu c. Gateway – leave as is d. User name – enter your Hartwick username e. Password – enter your Hartwick Network password (the one you use for D2L and WebAdvisor) 6. Close this window by clicking the red “x” located in the upper left. 7. Double click the Hartwick Appserver option under My Desktops. When prompted, click “Connect Always”. 8. This will log you into the appserver. 9. Click Start, All Programs and select the program you wish to launch. 10. When you are done, click Start, Log Off to end your session.