FAQ
Default solution category, feel free to edit or delete it.
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How do I add emojis in Windows?
Want to add some emoji’s to emails or letters you are writing? Just hold down the Windows Key and then tap the key with the colon and semi-colon on it. You’ll get an emoji pop-up. Just find one you like, click it and it will be added to whatever you are typing.
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Can I keep my Hartwick.edu email address after I graduate?
Your Hartwick email account will remain enabled for three months after your commencement, at which time the account will be closed. If you wish to keep a Hartwick email account permanently, you may request an alumni account by emailing AccountManager@hartwick.edu. There is no charge to have an alumni account. If you do request an alumni email account, your current email address will be changed to the format lastname.firstname@alumni.hartwick.edu. You will be notified of the new address before it is changed. Your existing messages and data will still be there, and your password will be unchanged. Your old email address will be retained as an alias to your alumni account, so that messages to that address will be received at your alumni address. Whether you request an alumni account or allow your Hartwick email account to close, it is your responsibility to notify any individuals of your new email address and to edit any accounts such as Facebook, Netflix, Xbox, listservs, etc. that may be using your original Hartwick email address.
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How long can I see the content of my D2L online class?
D2L courses in which you were enrolled will become unavailable approximately one week after the last day of classes.
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SPSS Statistics Error on MacOS Sonoma
As of this writing, IBM is aware of the issue of SPSS Statistics glitching out with a non-responsive Server select window upon startup on MacOS Sonoma 14.x devices. https://www.ibm.com/mysupport/s/defect/aCI3p0000004Khs/dt243265?language=en_US Attached is the zip file that is a temporary fix. The "ReadMe.txt" has instructions on how to apply a fix.
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Update Windows on your Computer
Click on the Start Square Now click on the Gear that is labeled settings Select Windows Update from the list of choices.
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Non-Hartwick Devices: Installing FortiClient VPN for MFA Access to Hartwick’s Network
Non-Hartwick Devices: Installing FortiClient VPN for MFA Access to Hartwick’s Network Download the free FortiClient VPN for your operating system via: https://www.fortinet.com/support/product-downloads#vpn Once downloaded, run the installation: After the install completes, launch FortiClient VPN and Accept the use agreement: Click Configure VPN Enter the information as outlined in the screenshot and click save (be sure to check the box labeled "Enable Single Sign On (SSO"): You should now see Hartwick’s VPN with the option to connect when you open FortiClient going forward. Click Connect and you will be prompted with Microsoft’s login page where you will need to enter your network credentials and complete your Multi-factor Authentication prompts to continue. (Note that the VPN connection may time out the first time you attempt to connect if the Microsoft login portion takes too long. Simply click Connect again if this occurs.)